Firstly, Charmhigh is an ISO 9001:2015 certified manufacturer with a solid reputation in China, ensuring the high quality of our products.

Secondly, all of our machines come with CE declarations, allowing them to pass through customs in EU countries without any issues.

Service & Warranty
-Warranty Period: The complete machine comes with a 1-year warranty from the date of purchase, along with lifetime service support.
-Spare Parts: We always provide genuine spare parts directly from our reliable factory supply.
-Technical Support: We offer online Q&A, troubleshooting support, and technical advice.
-After-Sales Service: We provide one-to-one after-sales service. Each machine is 100% tested before shipment to ensure quality.

Each machine is assigned a unique serial number, and we will shoot a running video of them before shipment.

After-Sales Service Support
-Contact Person: Leon Chen
-Email: service@charmhigh-tech.com (Mr. Leon Chen); kimi@charmhigh-tech.com (Kimi Liu)
-Follow Us on YouTube: Charmhigh YouTube Channel: https://www.youtube.com/@KimiLiuCharmhigh/videos

If you would like to see more information and videos, please contact us via email. We will respond to you as soon as possible.

Customer feedback: